February 10, 2025

Do you need to make the web paintings higher for tens of millions of other folks?

IFTTT is helping the entirety paintings higher in combination. With over 25M customers, 160k Professional shoppers, and 1,000+ supported services and products, we’re the established no-code usual for connecting the rest in our rising virtual global. We consider IFTTT can turn out to be the platform of selection for Virtual Creators and DIYers having a look to automate their companies, develop their communities, and attach their properties.

This operating hours for this place can be 9:00am-5:00pm PST (Monday-Friday).

As a Improve Specialist, you’re going to paintings at once with our Professional neighborhood. This position comes to taking part with a small group that works cross-functionally with each and every group at IFTTT. You’ll have a chance to make a significant have an effect on as we construct the platform of the long run. This place is totally faraway.

What have you ever executed up to now?

  • You may have a keenness for troubleshooting. You’re happy with digging via logs to search out the foundation explanation for a subject matter.
  • You may have a knack for trendspotting. You’re ready to instinctively realize when an identical stories are a purpose for worry.
  • You’re comfy checking out and re-creating distinctive problems customers record to check out to resolve the issue or escalate to the related group.
  • You’re sure and candid. While you see one thing that wishes consideration, you are saying one thing.

What is going to you do at IFTTT?

  • Successfully triage questions and comments from IFTTT Professional customers
  • Assist IFTTT Professional customers construct Applets with clear out code (JavaScript)
  • Audit and fortify IFTTT lend a hand documentation
  • Assist to frequently fortify the platform documentation and in-product explanations
  • Grow to be an IFTTT knowledgeable who can resolution interior questions from fellow IFTTTers
  • Establish and reproduce technical problems, documenting product improvements, and person enjoy enhancements

 
{Qualifications}

What key {qualifications} are we on the lookout for?

  • Knowledgeable in environment friendly troubleshooting and problem-solving
  • Fluent in written and spoken English
  • Revel in interacting with APIs and person authentication (OAuth 2)
  • Revel in with Zendesk
  • Revel in operating remotely
  • Revel in with e-mail improve or CRM gear
  • Plus: fluency in a couple of written languages
  • Plus: Revel in with JavaScript

Further Data
The hourly charge for this place is $13-$25 USD. Beginning pay for the a hit applicant relies on numerous job-related components, which would possibly come with abilities, schooling, coaching, enjoy, or location.

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