IFTTT is helping the entirety paintings higher in combination. With over 25M customers, 160k Professional shoppers, and 1,000+ supported services and products, we’re the established no-code usual for connecting the rest in our rising virtual global. We consider IFTTT can turn out to be the platform of selection for Virtual Creators and DIYers having a look to automate their companies, develop their communities, and attach their properties.
This operating hours for this place can be 9:00am-5:00pm PST (Monday-Friday).
As a Improve Specialist, you’re going to paintings at once with our Professional neighborhood. This position comes to taking part with a small group that works cross-functionally with each and every group at IFTTT. You’ll have a chance to make a significant have an effect on as we construct the platform of the long run. This place is totally faraway.
What have you ever executed up to now?
- You may have a keenness for troubleshooting. You’re happy with digging via logs to search out the foundation explanation for a subject matter.
- You may have a knack for trendspotting. You’re ready to instinctively realize when an identical stories are a purpose for worry.
- You’re comfy checking out and re-creating distinctive problems customers record to check out to resolve the issue or escalate to the related group.
- You’re sure and candid. While you see one thing that wishes consideration, you are saying one thing.
What is going to you do at IFTTT?
- Successfully triage questions and comments from IFTTT Professional customers
- Assist IFTTT Professional customers construct Applets with clear out code (JavaScript)
- Audit and fortify IFTTT lend a hand documentation
- Assist to frequently fortify the platform documentation and in-product explanations
- Grow to be an IFTTT knowledgeable who can resolution interior questions from fellow IFTTTers
- Establish and reproduce technical problems, documenting product improvements, and person enjoy enhancements
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{Qualifications}
What key {qualifications} are we on the lookout for?
- Knowledgeable in environment friendly troubleshooting and problem-solving
- Fluent in written and spoken English
- Revel in interacting with APIs and person authentication (OAuth 2)
- Revel in with Zendesk
- Revel in operating remotely
- Revel in with e-mail improve or CRM gear
- Plus: fluency in a couple of written languages
- Plus: Revel in with JavaScript
Further Data
The hourly charge for this place is $13-$25 USD. Beginning pay for the a hit applicant relies on numerous job-related components, which would possibly come with abilities, schooling, coaching, enjoy, or location.