January 18, 2025
[Hiring] Lead Product Designer @Replicant

Replicant was once based at the trust that machines are in a position to have helpful, complicated conversations that may develop into the best way they have interaction with the sector, beginning with customer support.

Because the chief in Touch Heart Automation, Replicant is helping corporations automate their maximum not unusual customer support calls whilst empowering brokers to concentrate on extra complicated and nuanced buyer demanding situations. Replicant’s AI platform lets in shoppers to interact in herbal conversations throughout voice, messaging and different virtual channels to unravel their buyer make stronger problems, with out the wait, 24/7. We at the moment are main the best way in the use of Huge Language Fashions (LLMs) to develop into buyer service- once more. 

If you are serious about AI, ChatGPT, LLMs and wish to make an have an effect on with different nice technologists and robust go-to-market leaders, then glance no additional. We now have grown our crew through 3x, larger earnings through 4x, and had been named a best endeavor AI corporate through The Data. We these days serve Fortune 500 shoppers, run thousands and thousands of AI calls per 30 days in manufacturing, and are expanding our footprint globally.

What You can Do

  • Spouse intently with product managers and engineers on steady discovery, supply, and iteration of our merchandise to create essentially the most intuitive and sublime answers imaginable

  • Interface with cross-functional stakeholders and management to form Replicant’s strategic long-term design path, whilst additionally defining the momentary techniques of quite a lot of Replicant’s visible and voice merchandise. No longer simply “The way it appears to be like” however “What will have to we construct?”

  • Personal the end-to-end design procedure with enter from the cross-functional crew

  • Roll up your sleeves and create high-fidelity mockups and prototypes

  • Behavior person analysis and trying out to repeatedly validate and refine design answers

  • Incessantly provide and be in contact your design answers to the broader cross-functional crew. You understand how to give your designs successfully and persuasively, whilst keeping up a enlargement mindset and being open to iterating in response to comments

  • Collaborate with, and lend a hand mentor different designers through offering and receiving comments on design answers to verify we construct the best quality product

  • Create and replace design documentation for the engineering crew

  • Give a contribution to the Replicant design machine and element library together with different designers

What You can Deliver

  • 5+ years {of professional} design enjoy operating cross-functionally with product and engineering

  • A robust figuring out of and talent to recommend for human-centered design ideas

  • Skillability with Figma for growing high-fidelity mockups and prototypes.

  • Sturdy UX and visible design abilities, with a prepared eye for excellent design

  • Top consideration to element having the ability to create pixel-perfect designs

  • Revel in bringing construction to ambiguous issues, creating technique, and adapting to switch

  • Superb conversation abilities, with a capability to collaborate and affect cross-functional stakeholders

  • An urge for food to repeatedly support your abilities, high quality of labor, and collaborate with a a laugh crew alongside the best way

Great – To – Have’s

  • Revel in operating on endeavor SaaS merchandise or complicated techniques

  • Hobby for designing AI-driven techniques

  • An figuring out of dialog or voice design

For all full-time staff, we provide:

🏠  Faraway operating atmosphere that respects time zone variations

💸  Extremely aggressive salaries, fairness, and for US Staff, a 401(okay) plan

🏥  Best of the road healthcare (scientific, imaginative and prescient, and dental)

🏋️  Well being and Wellness Perk

🖥️ Apparatus Stipend

🌴  Versatile holiday coverage

✈️  Superb crew journeys & offsites the place you’ll in finding our CEO baking bread for the crew

🌺 Replicants are eligible for a 5-week sabbatical after being on the corporate for 4.5 years

Our Values

Replicant has 3 core values. It’s crucial that everybody who joins the crew feels excited and moved through those values as each and every new crew member makes an have an effect on on our tradition.

Blade Runners: We take possession and delight to persuade the results of our objectives. We’re a hit, and prefer a Blade Runner, use the gear at our disposal to achieve our targets. We worth open and truthful conversation and proactively search comments alongside the best way. We’re an organization pushed to develop and succeed in each personally and as a crew.

Bread Makers: We’re humble and attempt towards an egalitarian tradition. No process is just too giant or too small. We paintings in combination to reach our objectives and expand our corporate project. We consider that the entire is bigger than the sum of its portions in the whole lot that we do.

Självdistans (Self-Distance): Självdistans is Swedish for self-distance. It is the talent to seriously replicate on oneself and one’s family members from an exterior point of view. With this in thoughts, we act with objectivity and all the time remember the fact that we aren’t our paintings. There is not any splendid science to rising a crew or industry, however we believe everybody at Replicant to show our blind spots and humbly admit their very own.

Replicant is proud to be an equivalent alternative employer. We’re dedicated to fostering an inclusive, various and equitable office this is constructed on believe, make stronger and appreciate. We welcome all folks and don’t discriminate at the foundation of gender identification and expression, race, ethnicity, incapacity, sexual orientation, color, faith, creed, gender, nationwide beginning, age, marital standing, being pregnant, intercourse, citizenship, schooling, languages spoken or veteran standing. Lodging is to be had upon request at any level throughout our recruitment procedure. In the event you require an lodging, please talk for your skill acquisition spouse or electronic mail us at [email protected] and we’ll paintings to satisfy your wishes.

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