[Hiring] Account Supervisor @Quantum Metric

😎 Our Tradition

Quantum Metric’s primary purpose is worked up other folks, numerous and inclusive tradition.  We’re hooked in to empowering our other folks to turn out to be the most efficient model of themselves, providing training and coaching methods designed to boost up their occupation in no matter path they make a selection.  

As a remote-first corporation, we perceive the significance of creating an engaged, numerous, and amusing position to paintings. We grasp common company-wide occasions, seasonal demanding situations, and Quantum Metric backed native outings when Zoom turns into an excessive amount of. We even have a variety of Worker Useful resource Teams that supply areas to talk about, proportion, and mirror on subjects that affect us each outside and inside of labor – from being new to SaaS or navigating it as a first-time mother or father, to overcoming the obstacles confronted as Black, Hispanic, Asian American and Local Hawaiian/Pacific Islander, LGBTQIA or different underrepresented backgrounds.

We also are hooked in to the connections we construct with our consumers. You’ll no longer handiest paintings with probably the most international’s maximum known manufacturers, however construct lasting relationships.

At Quantum Metric we worth all kinds of enjoy and schooling and don’t be expecting you to satisfy each and every qualification for this place. We’re maximum within the distinctive standpoint you’ll be able to carry and your skill to uphold our values of pastime, patience, and integrity.

🚀 In regards to the Position

We’re searching for an Account Supervisor to sign up for our rising Buyer Good fortune workforce and supply our consumers with a unbroken enjoy from onboarding via renewal and growth.  You’re going to be operating carefully with different contributors of the Buyer Good fortune workforce to improve your e book of industrial and paintings pass functionally with different groups like Gross sales and Advertising to develop your buyer base.  As an Account Supervisor, you might be an suggest in your buyer and paintings with inner groups to supply comments to Product, create advocacy alternatives for Advertising, and visibility into use circumstances and buyer well being for the group. 

🔧 Obligations

💡 Necessities

🏆 Perks and Advantages

This would be the absolute best staff that you just ever paintings with! We improve one any other via stumbling blocks and be successful as a workforce. Your onerous paintings might be neatly rewarded. Most significantly, you’ll be able to be strapped to a era rocket send certain for greatness! Your luck at Quantum Metric might be a milestone for your occupation. 

Team advantages

Scientific, Dental, Imaginative and prescient Insurance coverage (99% Scientific base plan paid by means of the Corporate)

FSA, DCFSA, and HSA accounts

Worker Help Systems (EAP)

Telehealth choices

Voluntary Existence & AD&D, STD, LTD, Essential Sickness and Twist of fate

Wholesome Rewards – Cut price Systems

Reductions on Puppy Insurance coverage

401k (with employer fit) and Choices / Fairness 

13 corporation vacations

Limitless Paid Time Off 

Unwell depart

Parental/Adoption Go away 

Along with our extra conventional advantages, we additionally be offering nice perks, a versatile paintings setting, and a large number of sources for pro construction and workforce development.

Promotional alternatives 

Rewards and popularity methods 

Powerful onboarding and coaching program

One-time stipend for work-at-home workers

Per 30 days industry expense stipend

Versatile paintings environments

Worker Cut price Program (Perks at Paintings)

Worker Referral Program 

Lead Referral Program

MacBook and superior swag delivered for your door

Encouraging and collaborative tradition 

RECHARGE PROGRAM (after 3 years, disconnect for three weeks, no electronic mail/slack)

🐉 About Quantum Metric

Because the chief in Steady Product Design, Quantum Metric is helping organizations put consumers on the center of the entirety they do. The Quantum Metric platform supplies a structured way to figuring out the virtual buyer adventure, enabling organizations to acknowledge buyer wishes, quantify the monetary affect and prioritize in line with the affect to the client and industry’ final analysis. 

Nowadays, Quantum Metric captures insights from 40 p.c of the sector’s web customers, supporting nationally known manufacturers in ecommerce and retail, shuttle, monetary services and products and telecommunications. Our buyer retention fee is 98%. 

Quantum Metric has been named to the Inc 5000 and the Deloitte 500 for the remaining five-consecutive years, and has made the Highest Puts to Paintings lists by means of Glassdoor, BuiltIn, Speedy Corporate and Forbes. 

If the above position turns out like a fit and also you’re all in favour of becoming a member of a workforce of other folks with outstanding possible from numerous backgrounds, views, and lifestyles reviews, we wish to listen from you!

The task description isn’t designed to hide or include a complete record of actions, tasks or obligations which can be required of the worker. Quantum Metric reserves the proper to modify, edit, and upload tasks and obligations of all task descriptions at any time, at its sole discretion, and to inform the respective worker accordingly. 

#LI-REMOTE #BI-Far flung