The Position
We’re in search of a Technical Buyer Give a boost to Specialist to enroll in our group! On this function, you’ll be the primary level of touch for our consumers, serving to them by the use of chat and e mail (no telephone calls). You’ll help with inquiries, troubleshoot problems, and make sure a easy buyer revel in.
This place is absolutely distant. On the other hand, for those who’re primarily based close to Nantes, you’re welcome to paintings from our place of business every so often.
What We’re Having a look For
- Fluency in English is necessary: English is our number one operating language, so sturdy written and verbal communique abilities are very important.
- 2d language required: Fluency in every other language (French, German, Dutch, and many others.) is needed, with a powerful choice for French.
- Technical wisdom: You don’t want to be a developer, however a cast working out of tech ideas (e.g., HTML/CSS) is needed. This isn’t a “be told at the activity” function—come ready!
- Workforce spirit: Empathy, kindness, working out, energetic listening, and a collaborative mindset are very important. You’ll have compatibility proper in for those who worth teamwork and fostering a good paintings setting.
- Enjoy: Familiarity with buyer reinforce tool is a plus, however now not necessary.
What Makes Crisp Particular?
- Everybody does reinforce: even our builders give a contribution to buyer reinforce, maintaining everybody attached to our customers’ wishes.
- No conferences: Say good-bye to pointless conferences and concentrate on significant paintings.
- No private KPIs: We consider you to do nice paintings with out micromanagement or efficiency force.
Contract Main points
- In France: For those who’re primarily based in France, you’ll be employed underneath a same old employment contract (CDI).
- Outdoor France: For those who are living out of doors of France, the location can be underneath a complete time freelance carrier contract. You’ll want to have an impartial contractor standing for your nation and be capable to factor invoices.
Who Can Practice?
- Will have to be positioned inside the EU timezone.
- Speedy availability is a plus.
Repayment & Perks
- Wage relying on revel in and profile.
- Sign up for a various and inclusive remote-first group that values work-life steadiness and versatility.
