December 12, 2024
[Hiring] Product and Training Documentation Writer @Donorbox

About Donorbox

Donorbox is a number one fundraising platform and donor control gadget for nonprofit organizations. Our venture is to boost up sure have an effect on international by means of serving to nonprofits turn into extremely efficient at elevating finances and managing their supporter base. Since 2014, we’ve powered greater than 80,000 world organizations to lift over $2B in donations. 🚀

Our fast-growing corporate is successful and bootstrapped with a wholesome run price. We now have an absolutely allotted and numerous 120-person group founded in 16+ states and 23+ international locations.

🏅In 2023, Donorbox completed the Chief standing in Nonprofit and used to be known for Very best Capability & Options in Fundraising by means of GetApp. We are happy with what we do, and our product displays it!

The Function

Donorbox is looking for a talented Product and Coaching Documentation Author to play a key position in documenting our ever-evolving product and creating efficient coaching fabrics for each our group and shoppers. The perfect candidate is curious, enthusiastic, and excels at translating complicated ideas into user-friendly content material. This position will contain developing fabrics for onboarding, coaching, and product documentation.

Tasks

  • Take possession of the interior Donorbox Product Manual, making sure it’s complete and up-to-date
  • Collaborate with our Product Managers to realize a deep figuring out of our product options
  • Completely check Donorbox product options the use of our staging environments to make sure correct documentation
  • File all sides of the Donorbox product in an arranged {and professional} approach
  • Create attractive coaching fabrics for purchasers and interior groups
  • Stay the Donorbox Wisdom Base present and informative
  • Lead are living coaching periods by means of video requires group individuals

{Qualifications} & Enjoy

  • 2-5+ years of confirmed revel in in product documentation, technical writing, or running a blog
  • Robust command of English, together with superb spelling and grammar
  • Very good verbal and written communique abilities
  • Very good presentation abilities for handing over coaching by means of video
  • Robust analytical and problem-solving abilities, with a data-driven method
  • Professional at simplifying complicated concepts into transparent, concise, and attractive tutorial content material
  • Meticulous consideration to element in documenting knowledge appropriately
  • Skill to briefly be informed and record new applied sciences
  • Excellent figuring out of Consumer Enjoy (UX)
  • Enjoy within the tech trade is most popular

You’re:

  • Self-motivated, proactive, and results-oriented
  • At ease operating independently and collaboratively in cross-functional groups
  • Able to handing over top quality, edited content material successfully

Main points

  • Totally faraway founded in South Africa, United Kingdom, or United States
  • Wage for US-based applicants: $65k – $70k USD

Advantages & Perks

  • Totally faraway paintings from the relief of your own home
  • Beneficiant break day coverage of 21 days (birthday incorporated 🎉), 8 vacations, and a pair of paid volunteer days
  • Compensation bundle for house place of work bills, as much as $1.5k
  • Global Hires: Medical insurance top class reimbursements, as much as 75% for you and your circle of relatives
  • US Hires: Employer-sponsored medical insurance plan thru TriNet, together with scientific, dental, imaginative and prescient, and lifestyles
  • US Hires: 401(ok) retirement plan by means of TriNet’s spouse, Empower, with an employer fit of as much as 4%
  • Eligibility for worker fairness plan (inventory choices)
  • Wellness program with health and mindfulness categories
  • Love your paintings and our venture of serving nonprofits!

The Utility Procedure

We now have 4 levels:

  1. Follow right here and fill out our inquiries to let us know about you!
  2. Prescreen Name with Skill Acquisition Affiliate
  3. Interview with Hiring Supervisor
  4. Panel/Ultimate Interview

If this seems like the appropriate position for you, please follow as of late and tell us why. We stay up for listening to from you!

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