December 12, 2024
[Hiring] Customer Experience Representative @Tabby


Concerning the position

 We’re excited to ask you to enroll in Tabby’s undertaking to revolutionize buyer enjoy as a Buyer Revel in Consultant.

On this faraway position, you’ll be liable for offering remarkable customer support in each Arabic and English, addressing inquiries, resolving problems, and making sure a continuing enjoy for our consumers. 
 

Key Tasks


Tasks and Tasks:

  • Make stronger Tabby consumers over chat and get in touch with calls and resolution their queries ( Arabic & English )
  • Make the most of and take a look at new virtual and AI gear that we’re enforcing in our name facilities and supply comments to management
  • Champion and enforce customer support insurance policies and procedures that align with corporate targets
  • Supply insights and comments on buyer queries to assist us establish spaces of enhancements and optimization of purchaser enjoy
  • Collaborate together with your colleagues throughout other groups to verify we proceed to uphold our buyer enjoy delight, exceed our CSAT ratings and transform famend for being the middle of easiest buyer enjoy globally.

Abilities, Wisdom and Experience


{Qualifications} and Necessities:

  • MUST have earlier paintings enjoy
  • Alexandria Apartments ONLY
  • Should have strong ADSL connection 
  • Have a useful Computer with the under minimal necessities: Processor : Core i3 and    RAM : 4-8 GB
  • Supply a moderately and strong paintings setting 
  • Skillability in each written and spoken English and Arabic 
  • Very good analytical, communique, and problem-solving qualifications
  • Just right self-awareness and very good soft-skills
  • Talent to multitask, meet closing dates, and paintings in a fast moving setting
  • Talent to paintings successfully and construct robust relationships with cross-functional groups
  • Talent to deal with force

Advantages

  • Faraway primarily based paintings 
  • Scientific Insurance coverage Particular person Bundle 100kYear 
  • Web Allowance 300 EGP Gross per 30 days
  • Software allowance 2,000 EGP Gross per 30 days 
  • Enlargement alternatives

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