December 3, 2024
[Hiring] Conversational GenAI Designer @MasterClass

Corporate Review

MasterClass is the streaming platform the place the sector’s best possible come in combination so any individual, anyplace, can get entry to and be impressed through their wisdom and tales. We put you within the room with the creators, thinkers, makers and leaders who’ve modified the sector, so as to trade yours.

Participants get extraordinary get entry to to 150+ instructors and categories throughout all kinds of fields, together with Arts & Leisure, Industry, Design & Taste, Sports activities & Gaming, Writing and extra. Step into Nas’ recording studio and Gordon Ramsay’s kitchen, and cross at the back of the large display with James Cameron. Design your occupation with Elaine Welteroth, get in a position to win with Lewis Hamilton, very best your pitch with Shonda Rhimes and uncover your inside negotiator with Chris Voss.

It is a pivotal time for MasterClass – and we wish you to be part of the adventure. 

If you wish to help in making an have an effect on on our contributors’ lives – we wish to listen from you!

We’re on the lookout for greater than what a resume can display. Should you don’t have the precise revel in or abilities, however suppose you’d be a super addition to MasterClass, please practice for the position.

Place Review

We’re in search of a skilled and cutting edge Conversational GenAI Fashion designer to sign up for our workforce operating on state of the art conversational AI. This place is a contractor place for three months, with a possible to be prolonged after that duration. This position will likely be important in shaping the way in which our GenAI chatbots engage with customers throughout a couple of tasks. As a Conversational GenAI Fashion designer, you’ll be chargeable for defining use circumstances, designing conversational flows, annotating datasets and making sure high quality in our AI-driven chat answers. You’re going to collaborate with cross-functional groups, together with information scientists, product managers, material professionals, linguists, gadget finding out engineers, and UX designers to create enticing, intuitive, and clever conversational studies for our customers.

 

Key Tasks

  • Use Case Definition: 
    • Establish and outline use circumstances for the chatbot, detailing what the bot must and must now not talk about. 
    • Paintings with stakeholders to align conversational targets with product targets and person wishes.
  • Dialog Design and Construction: 
    • Write conversational examples that span more than a few interplay varieties, making sure herbal and significant exchanges. 
    • Design a couple of conversational flows that make stronger person targets, the use of storytelling rules and contextual adaptability.
  • Dataset Annotation and Evaluate: 
    • Annotate and curate datasets to toughen chatbot efficiency and personalization.
    • Evaluate generated datasets for high quality, accuracy, and relevancy to supposed use circumstances.
  • Steered Engineering and High quality Analysis:
    • Increase, check, and refine activates to lead the chatbot in producing correct, useful responses.
    • Collaborate with information scientists and MLEs to judge the standard of fine-tuned fashions and iterate according to comments.
  • Move-Useful Collaboration:
    • Spouse with information scientists, product managers, SMEs, linguists, MLEs, and UX designers to tell and refine dialog design.
    • Set up and prioritize paintings throughout a couple of tasks, making sure constant, top of the range outputs.

 

{Qualifications}

  • 5+ years of confirmed revel in in conversational design, GenAI, or chatbot building.
  • Robust working out of conversational AI rules, together with turn-taking, personality building, and conversational ethics.
  • Very good copywriting abilities, having the ability to craft transparent, enticing, and on-brand discussion.
  • Familiarity with AI/ML ideas, urged engineering, and dataset annotation.
  • Revel in with gear for dataset annotation and conversational design.
  • Very good communique and storytelling abilities, with a prepared eye for element.
  • Talent to collaborate successfully with cross-functional groups.
  • At ease running in a completely far flung and virtual setting.
  • Bachelor’s level in a related box (e.g., Linguistics, Laptop Science, UX Design, Psychology) or an identical revel in.

 

What we provide

  • Alternative to paintings on state of the art conversational AI generation in a collaborative and cutting edge setting.
  • A supportive workforce tradition that encourages finding out {and professional} building.
  • Wage Vary: $40-55/ hour 

The wage vary indexed is for NYC/CA/WA. As an organization, now we have a location primarily based technique, because of this the disclosed vary estimate has now not been adjusted for any acceptable geographic differential related to the site the place the location could also be crammed.

MasterClass’s wage levels are according to paying competitively for our dimension and trade. Along with wage, we additionally be offering fairness and complete advantages (scientific, dental, imaginative and prescient, versatile PTO, and extra). The variety indexed is for the expectancies as specified by the process description, then again we’re incessantly open to all kinds of profiles, and acknowledge that the individual we rent could also be much less skilled (or extra senior) than this process description as posted. If that finally ends up being the case, the up to date wage vary will likely be communicated with you as a candidate.

Wage Vary

$40—$50 USD

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