December 12, 2024

Time zones: EST (UTC -5), CST (UTC -6), MST (UTC -7), PST (UTC -8), AKST (UTC -9), HST (UTC -10)

Shut is a bootstrapped, winning, 100% far flung, ~100-person crew of considerate people who price autonomy and have an effect on. We’re out to supercharge gross sales productiveness for small scaling companies with essentially the most fashionable, thoughtfully all-in-one, communication-focused CRM. 
Our Product crew obsesses over handing over nice SaaS to serve the 6,000+ companies that make a selection With reference to lend a hand them develop. We’re data-driven, be informed the why in the back of issues, center of attention on use instances, and communicate to our consumers on each instance. We percentage on The Making of Shut, our behind-the-scenes Product & Engineering weblog.

We’re on the lookout for a seasoned Product Design Supervisor to lead and form our rising crew. On this function, you are going to oversee the design of our internet, desktop, and cell apps, and play a key function within the design and building of latest options. This function reviews to our Senior Director of Product.

This function is perfect for any individual who likes taking a hands-on solution to management, enjoys the problem of managing a dynamic crew, and is enthusiastic about fixing advanced issues of easy and sublime answers.

Management with Function: You’ll give you the chance to guide and nurture a crew of gifted designers, fostering a tradition

of innovation and excellence. Your management will at once affect our design route and the evolution of our product.

Affect at Scale: You’ll get to supervise design paintings that has a right away and important have an effect on at the day by day stories of our consumers and their groups. Your paintings will likely be an integral a part of their good fortune as we construct a world-class CRM.

Deep Paintings: Our product building procedure is encouraged viaForm Up. We paintings in six-week cycles, considering deeply about the best issues and transport impactful product on time. Product, Design, and Engineering paintings collaboratively on the most efficient resolution. We imagine in sustainable development and good fortune over the long term. 

Design-Pushed Paintings: You’ll take rate of projects the place design leads the way in which, environment the usual for the way leading edge answers can emerge from a design-centric means.

Workforce Control

  • Lead a allotted crew of five+ designers (most commonly Senior-level)
  • Host 1:1s and crew conferences, and supply ongoing efficiency comments
  • Set and execute quarterly crew objectives
  • Construct robust crew tradition and proceed to boost the bar for design qualityIdentify skilled building alternatives for the crew
  • Develop the crew, as wanted
  • Construct and toughen crew processes

Analysis

  • Pressure consumer analysis efforts to discover ache issues, alternatives, and insights
  • Foster a tradition inside the design crew of steadily doing qualitative and quantitative analysis (e.g., consumer interviews, surveys, usability trying out, and many others.)
  • Make sure the design crew integrates consumer analysis findings into design choices
  • Design & BuildProvide design overview/critique frequently (written comments, video calls)
  • Oversee design making plans and assignments for each and every Cycle
  • Lend a hand form tasks and concepts, particularly early within the procedure
  • Paintings intently with Product Control and Engineering groups at each degree
  • Collaborate with Engineering on construction out and organizing our design device
  • Make sure consistency with Shut’s general logo
  • Tackle restricted particular person contributor paintings

Imaginative and prescient

  • Outline and keep up a correspondence a compelling design imaginative and prescient that aligns with the product technique and Shut logo
  • Give a contribution to longer-term roadmap making plans
  • Determine, plan, champion, and execute “Design-driven” tasks (e.g., redesigns, and many others.)

Revel in & Location

  • Have 8+ years revel in in product design (4+ years in control)
  • Revel in in all sides of design: Person analysis, interplay design, visible design, and many others.
  • Revel in in organising and bettering processes for the way a design crew works
  • Monitor report of running intently with Product and Engineering groups on a hit tasks 
  • Have helped construct and care for design programs
  • Ready to paintings kind of US east coast time zone hours (with a couple of exceptions, many of the product, engineering, and design groups are on the USA east coast or in Europe)

Design & UX Sense

  • Sturdy portfolio of chic and easy answers for advanced desktop/cell SaaS merchandise
  • Sturdy figuring out of knowledge hierarchy, innovative disclosure, typography, spacing, colour principle, and many others.
  • Very a professional about fashionable UX/UI patterns on desktop and cell
  • Remarkable style in instrument design

Talents & Wisdom

  • Revel in serving to product designers thrive and develop of their roles
  • Comfy running remotely with a top point of autonomy
  • Buyer and problem-focused
  • Sturdy comfortable abilities, particularly round verbal exchange and collaboration
  • Champion for design, but additionally understand how to paintings inside of constraints and make trade-offs (we’re giant believers in having a hard and fast timeline, with versatile scope)
  • Very a professional about CSS, accessibility, and many others.
  • Gifted with Figma (you know the way to paintings with parts, variants, variables, and many others.)

Bonus Issues

  • Revel in or familiarity with Form Up 
  • Revel in in gross sales or with gross sales gear
  • Revel in within the B2B house
  • Familiarity with GitHub Problems & Initiatives


🌏 Why Shut?

  • Watch our most up-to-date tradition video that includes our annual crew retreat in Italy
  • 100% far flung corporate
  • 5 weeks PTO + Wintry weather Vacation Spoil with 2 further PTO days for yearly with the corporate
  • Choose from running 5 days/wk (same old full-time) or 4 days/wk @ 80% pay
  • 1 month paid sabbatical each 5 years
  • Paid parental depart
  • Clinical, Dental, Imaginative and prescient with HSA choice (US citizens)
  • 401k matching at 6% (US citizens)
  • Dependent care FSA (US citizens)
  • Our tale and crew 🚀


💚 Our Values

  • Construct a space you wish to have to reside in – Read about long-term considering and motion
  • No BS – Observe transparency and honesty, particularly when it’s exhausting
  • Spend money on each and every different – Construct a hit relationships together with your coworkers and consumers 
  • Self-discipline equals freedom – Stay your phrase to your self and others
  • Attempt for greatness – Repeatedly problem your self and others 


💻 How We Paintings In combination

  • Productiveness, High quality & Affect – We don’t observe hours. We agree with you’re an grownup and know very best methods to prioritize, meet your objectives and give a contribution at a top point. 
  • Asynchronous verbal exchange & collaboration – We now have crew individuals far and wide the sector. We don’t be expecting somebody to paintings untraditional hours, that implies our default is async. Maximum groups have 2-5 hours of interior conferences weekly. 
  • Appreciation for Deep Paintings – All the way through your customary paintings day, now not after an afternoon a conferences!
  • Autonomy & Freedom – Create a piece surroundings this is sustainable for you. We position a top quantity of agree with and duty with our crew individuals from the beginning. 

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